BHG Patient Lending

Blog Posts

How to Support Your Patients and Your Business While Reopening Your ASC

Around the country, surgery centers are reopening or preparing to reopen, all with the goal of maximizing procedures and kickstarting revenue cycles after COVID-19 shutdowns. Most centers have focused significant energy and resources on preparing their staff and centers to meet CDC, state, and federal safety guidelines. However, there are additional preparatory measures you should consider in order to provide a positive experience for your patients and protect your revenue.

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How Transparency Improves Your Patient Experience And Your Bottom Line

For most ASCs around the country, 50% of all patient financial responsibility goes uncollected following a procedure1. While several factors contribute to unpaid patient bills, there are simple steps that surgery centers can take to increase payment rates while also improving patient experience. It all starts with procedure price transparency.

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3 Business Benefits of Offering Patient Financing

For many ASCs, even the most prosperous times come with issues surrounding patient payments and revenue cycles, specifically patient responsibility.

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How ASCs Should be Communicating with Patients During COVID-19

With the current healthcare landscape in a state of flux, many ASCs have questions about how to navigate their business operations and maintain connection with patients. COVID-19 has put surgery centers in an unprecedented position, with many struggling to determine the answers to critical operational questions like, “Do we hold off on submitting insurance claims?” “Do we hold off on collections?” “Do we hold off on patient communication until we know more?” The truth of the matter is, to preserve patient relationships and financial viability, ASCs must act–now.

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3 Strategies for ASCs to Maintain Revenue Cycles during COVID-19

Ambulatory surgery centers (ASCs) are experiencing a situation of uncertainty like never before.

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Credit Cards: Not the Only Patient Payment Option

Today’s average American household has over $8,000 in credit card debt, and according to a new survey, medical bills are listed as one of the most common reasons for financial strain.

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How Ambulatory Surgery Centers Can Improve the Patient Payment Experience

As we approach the middle of the second quarter of 2020, the reality of patients’ high-deductible plans and their impact on the market are amongst the largest challenges ASCs face today.

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3 Things to Consider when Choosing a Patient Financing Solution

Today’s healthcare payment market has reached its tipping point. While payment responsibility has slowly shifted from traditional insurance companies to patients over the past decade, out-of-pocket costs have now skyrocketed, leaving many Americans unable to pay their medical bills.

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